Pebble & Paddy – Frequently Asked Questions
What exactly is included in a Pebble & Paddy frame?
Each frame contains an authentic stone sourced from one of Ireland’s 32 counties, along with a locally printed verse about that county. Every frame is handmade in Co. Cork using solid wood frames.
What size are the frames?
All frames are 26cm x 26cm and come in your choice of black, white, or off-white.
Can I request a specific type of stone?
Certain stone types are naturally found in particular counties — for example, limestone is common in Clare, while granite is typical of Wicklow. We always use stones that are native to each county, so your frame contains the correct type of stone from that place. While we can’t take requests for exact shapes or sizes, every stone is carefully selected to represent its county authentically.
Do the frames come ready to hang?
Yes, every frame includes wall-mounting fixtures and is ready to hang or display.
Can I send a Pebble & Paddy frame as a gift?
Absolutely — you can add a personalised gift message at checkout, and we never include prices in gift orders
Do you ship outside of Ireland?
Yes, we ship worldwide. Our main customer base is in the USA, Canada, Australia, and the UK.
How much does shipping cost?
Yes, every frame includes wall-mounting fixtures and is ready to hang or display.
How long will delivery take?
•Ireland: 3–5 business days
• UK: 5–7 business days
• USA/Canada: 7–10 business days • Australia: 10–14 business days
How are the frames packaged?
Each frame is carefully wrapped in protective packaging and shipped in a custom-designed box to ensure it arrives safely.
Will I have to pay customs charges?
For EU customers, no customs apply. For USA, Canada, and Australia, customs may apply depending on local rules. Most customers don’t experience extra charges, but we can’t guarantee.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
Can I track my order?
Yes — once your frame has been shipped, you’ll receive an An Post tracking number by email so you can follow your parcel’s journey right to your door.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. After this, we may already be working on your frame.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee if you’re not satisfied. The item must be returned in its original condition.
What if my frame arrives damaged?
If your frame is damaged in transit, we’ll replace it immediately at no cost to you. Just send us a photo of the damage.
Where are Pebble & Paddy based?
We are a family-run business based in Blarney, Co. Cork, Ireland.
Why did you start Pebble & Paddy?
The idea began when a family member moved abroad and missed home. We wanted to create a way for people to keep a real piece of Ireland close to them.
Still have questions?
We’d love to hear from you! If there’s anything we haven’t covered here, feel free to drop us a message. We’re always happy to chat about Ireland, our stones, and helping you send a little piece of home to someone you love.