Shipping policy

Pebble & Paddy – Shipping Policy (2025)

Processing Time

- All orders ship from Cork, Ireland.

- Dispatch within 2–3 working days of purchase.

- A tracking number will be emailed once your order has shipped.

Estimated Delivery Times

- Ireland: 1–3 working days

- United Kingdom: 5–7 working days

- United States & Canada: 7–10 working days

- Australia & New Zealand: 10–14 working days

Shipping Rates

- Ireland: €10 flat rate

- United Kingdom: €15 flat rate

- United States & Canada: €25 flat rate

- Australia & New Zealand: €33 flat rate

(Free worldwide shipping on orders over €120)

Customs & Duties

For orders outside the EU, your country may apply customs duties, VAT, or import taxes once your parcel arrives. Unfortunately, these charges are outside of our control and vary from country to country.

We know this can sometimes feel like an unwelcome surprise, so we promise to always complete customs forms clearly and honestly to help make the process as smooth as possible. If you’re unsure about the rules where you live, we recommend checking with your local customs office before ordering.

Packaging

Your frame is securely packed in a protective, branded box and wrapped to ensure safe delivery. Each order includes a thank-you note — a small piece of Ireland, with love.